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Welcome back to another issue of E-Line Food and Beverage!
Quickly looking through the menu of industry topics in this issue has somewhat influenced the theme of this year’s Hospitality Showcase – ‘Eating, Drinking and Politics’. On the national front, I spoke with the Dominion Post about our trading conditions how the industry has not seen any significant improvements which questions the strength of our economic recovery and the Government's budget decisions that will impact on our industry - click here to read the full article ‘Hospitality industry remains fragile’.
What’s on in the next couple of months? National President Bill McLean and I will be attending as many Branch AGMs this year and look forward to catching up with members. The Fine Food New Zealand Show will start on Sunday 13 to Tuesday 15 June at the ASB Showgrounds in Auckland which HANZ are strongly supporting and participating with the Business of Hospitality Workshops (partnering with HSI), offering FREE HANZ seminars and of course our own trade stand will be exhibiting for the entire three days, make sure you come and say hello!
Don’t forget to submit your entries to the Awards for Excellence 2010 programme. We have 15 categories to accommodate all hospitality businesses, so feel free to enter one or more! All entries are due by Friday 18 June.
Cheers
Bruce Robertson
Chief Executive
Sale of Liquor Update
Following the wide-sweeping recommendations in the Law Commission’s report, the Association quickly responded with HANZ CEO, Bruce Robertson fronting the media with significant coverage and engaged with all Members of Parliament by writing a letter that outlined the inconsistencies in the Law Commission’s report and highlighting the Association’s position. Already it has been pleasing that on the back of the Association’s public stance the government has already backed off any increase in excise tax.
The following links provide a summary of the Association’s strong voice in the public view and strengthens our position in what we believe to be a more relevant approach that ensures proposed changes will have more impact and ownership on the individual’s responsibility and behaviour.
22 April 2010
TVNZ - TV1 6pm News
TV3 - TV3 News 6pm
23 April 2010
TVNZ - Alcohol Tax Hike Spark Public Outrage
NZPA Article - More Violence Liquor Outlets Increase
Breakfast Show - Increasing Tax Alcohol
Radio LIVE - Radio Live with Marcus Lush
10 May 2010
Letter to All MPs the Law Commission’s report – Curbing the Harm
The Government continues to evaluate the Law Commission’s report and it is now expected that the Minister of Justice Simon Power will give the industry an indication of his thinking sometime in July, with legislation being introduced later in the year.
It is becoming increasingly clear that any legislative changes will not take place prior to the Rugby World Cup 2011.
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MEMA Guidelines
A guide to the Major Events Management Act 2007 (MEMA) that covers marketing issues associated with RWC 2011 is now available on our website on the Industry Info & Issues webpage. We strongly encourage members to read and follow the general guidance of this document that will ensure your business operates within the guidelines of the RWC 2011 event.
For example the MEMA guideline explains that bars and restaurants can promote a rugby match that will be screened on their premises, but cannot suggest that they are associated with the RWC 2011. An example of this type of promotion can be viewed below.
To hear more about how you can effectively promote your business during the RWC 2011 event, we have arranged for Advertising Standards Authority Executive Director, Hilary Souter to present a FREE HANZ seminar – ‘Bugger, It’s OK – The Case of Advertising Self-Regulation’ talking about the current challenges around the promotion of the RWC 2011 and how you can still leverage your business opportunities with New Zealand’s biggest world sporting event!
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Rugby World Cup Empowering Bill
There has been no sign of the Rugby World Cup Empowering Bill which is rumoured to establish a separate authority to grant liquor licences and resource consents for RWC activities.
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Regional RWC Groups
HANZ Regional Managers are actively involved with recently formed RWC focus groups across the country that will allow key stakeholders to network, gather and share information leading up to the RWC 2011 event. HANZ Regional Managers Tracy Scott and Susan Biss have reported on the recent outcomes of their regional RWC focus groups that can be viewed by clicking on the following links below:
HANZ Greater Wellington Region – Wellington RWC 2010 Regional Update
HANZ Canterbury Region – Canterbury RWC 2010 Regional Update
If you wish to know more about possible business opportunities, visit the following hosting city websites or contact your HANZ Regional Manager on 0800 500 503.
Auckland2011 Rugby World Cup
WellingtonNZ2011 Rugby World Cup Updates
Nelson City Council Regional Rugby World Cup Updates
Christchurch City Council Regional Rugby World Cup Updates
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Beer Prices
Based on the increase in excise tax DB have advised that they will be increasing tap beer by 2.9% and packaged beer by 3% from 1 July 2010. Lion Nathan is expected to follow suit shortly.
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Food Bill
The Minister of Food Safety Kate Wilkinson has introduced a new Food Bill which will give effect to a requirement for those preparing and serving food to have in place a food control plan for their premises. The Food Bill is expected to have its first reading in the next couple of weeks and be referred to a Select Committee for submissions, and to come in to effect some time in the early to middle part of 2011.
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ALAC Conference 2010
The Association was well represented at the ALAC Conference that was held on 6 and 7 May at the Telstra Clear Pacific Centre in Auckland with HANZ CEO, Bruce Robertson, Legal Adviser, Alyn Higgins and Regional Managers Sara Tucker and Nadine Mehlhopt in full attendance at the two day conference.
The conference theme “Time for Action” paved the way for key note speaker, Sir Geoffrey Palmer to speak on the Law Commission’s final report to Government who in conclusion broke down the number of recommendation in the areas of licensing (including age and hours), price, advertising, enforcement, promotion and treatment.
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It is all happening at this year’s Hospitality Showcase that will be hosted in Auckland at SKYCity from Tuesday 28 to Thursday 30 September.
As previously mentioned in the May ServiceLine newsletter the theme of this year’s conference will table and present the possible changes. ‘Eating Drinking and Politics’ are deemed to be immediate and relevant topics for our hospitality industry, so if there is anything you will need to know or wish to talk about, now is a good time to block out your calendar to attend the HANZ conference this year.
An impressive and important range of speakers have confirmed their willingness to participate that will keep you informed right up to the minute of presentations and discussions that take place. Special guest speakers include:
- Governor of the Reserve Bank, Dr Alan Bollard
- Minister for Food Safety and Associate Minister of Immigration, the Hon Kate Wilkinson
- Associate Minister of Health, the Hon Peter Dunne
- ACT Party MP, the Hon Heather Roy
- Labour Party MP, the Hon Lianne Dalziel
- National Party MP and Chair of the Justice and Law Reform Select Committee, the Hon Chester Borrows
- Chief Executive Business NZ, Phil O’Reilly
- Chairman of the Liquor Licensing Authority, Judge John Hole
- Managing Director of Dominion Breweries, Brian Blake
- CEO of Lion Nathan NZ, Peter Kean
- Beef + Lamb Ambassador Jonny Schwass
- NZ Racing Board, Andrew Brown – NZ Racing Board
- Executive Director of Advertising Standards Authority, Hilary Souter
- CEO of Rugby New Zealand 2011 Ltd, Martin Snedden
- Director of New Zealand 2011 Office, Leon Grice
Click here to view the full programme.
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We have fifteen categories that invite all hospitality businesses to submit their excellence performance in the last year. Entries are due in by Friday 18 June and we want to make sure you have the opportunity to celebrate your success with the rest!
Here are the categories for this year’s Awards for Excellence programme with the application forms that are available on our website or by clicking on each link below:
Best New / Redeveloped Bar / Restaurant
Sponsored by Noel Leeming Group
Best New / Redeveloped Accommodation Hotel
Sponsored by: Southern Hospitality Ltd
Best Bar
Sponsored by: HANZ Insurance Solutions (Administered by Marsh Ltd)
Best Restaurant
Sponsored by: Hospitality Magazine (Incorporating Thirst)
Best Accommodation Hotel
Sponsored by: Paymark
Excellence in Customer Service
Sponsored by: Telecom NZ Ltd
Excellence in Gaming
Sponsored by: IGT
Excellence in Marketing
Sponsored by: The Radio Bureau
Best Country Hotel
Excellence in Training and Staff Development
Sponsored by: HSI (Hospitality Standards Institute)
Best Sports Bar
Sponsored by: SKY TV Network
Best Music Entertainment Venue
Sponsored by: APRA NZ Ltd
Excellence in Host Responsibility
Sponsored by: ALAC
Best Beef
Sponsored by: Beef & Lamb NZ
Best Lamb
Sponsored by: Beef & Lamb NZ
Once all entries s have been received and judged, the finalists will be announced in late August followed by the Awards for Excellence black tie dinner to present the trophies to the successful winners for 2010! All the best and we look forward to receiving your entry soon!
Contact your Regional Manager if you wish to discuss your application or require further information by calling our free-toll phone 0800 500 503.
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Thank you to all those who participated in this year’s Remuneration Survey, a very pleasing result with over 700 responses from both HANZ and RANZ members that will now provide all members with an excellent business tool!
A special E-Line will be emailed out with the final results of this survey for all members to use. If you have any queries on this survey, please feel free to contact us on 0800 500 503.
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We are pleased to announce that the HANZ Insurance Solutions website is now LIVE! Now you can access information on hospitality insurance services and claims online. In addition the HANZ Insurance Solution website also links to the Leisure Travel Insurance website that offers members the ability to purchase personal travel insurance online at a discounted rate.
HANZ Treasurer and Canterbury Branch President, Peter Morrison of the Classic Villa in Christchurch recently took out an insurance policy with HANZ Insurance Solutions and was pleased with a savings over $2,300! Another fantastic result of the great member savings you can put towards your bottom dollar.
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In the coming months, HANZ will launch ‘hospro’ an online profit increasing tool which will enable you to confidentially measure your own profitability against a national average of similar businesses, with regards to:
- Food & Beverage Costs
- Wage Costs
- Expenses
- Net Profit
The service will also provide links to business development resources if required.
In order to assist HANZ create a national average of performance and now ask for your involvement by contributing some simple data, if you can take 5 minutes to download and complete this anonymous questionnaire and return by email to david@artisan.net.nz, you will also gain 12 months FREE access to this new hospitality management tool! None of your information will be linked to you or your business, it will be used anonymously.
Alternatively the questionnaire can be posted to your business address with a return envelope. Importantly, all email and postal responses will be compiled confidentially, in an ethical and responsible manner.
For more information, and any questions, please contact David Rigg at 0800 40 41 42, or email david@artisan.net.nz
HANZ and hospro are committed to increasing your business profitability, and in the short term we look forward to your involvement and thank you for it!
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We are pleased to announce the following partnerships and encourage members to take advantage of these preferential rates with great savings!
Southern Hospitality will offer members up to 40% off a wide range of products specific to the hospitality and foodservice industries.
With over 20 years of dedication and experience Southern Hospitality has 13 branches around New Zealand and experienced hospitality trained staff there to help. Make use of your member discount, there is nothing you won’t find! Call: 0800 503 335 or visit: www.southernhospitality.co.nz.
MenuMania has been rated New Zealand’s No. 1 website for eating-out, by both Nielsen research and Hitwise. Member will receive 20% discount off the MenuMania Boost Marketing programme, which also promotes your business on MenuMania’s Dining Network websites such as Tourism Wellington, Tourism Auckland, NZ Herald, MSN and more. Call: 09 521 8533 or visit: www.menumania.co.nz
FrenzCard™ is a loyalty & marketing programme designed by successful hospitality retailers! Cost effective, easy to use and proven to work for bars, restaurants and cafes across NZ. Members will receive a 3 month FREE Membership on joining FrenzCard™ providing all the benefits of being part of a national loyalty programme but at the same time keep your business’ individuality, brand profile and customer database! All you need is an EFTPOS terminal and you’re good to go - Real Rewards in Real Time! Call: 0800 476 972 or email: sales@loyaltyservices.co.nz.
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It is no surprise that New Zealand will expect more than 71,000 visitors in September 2011 and the expected spend is an estimated 1.25 billion dollars. To accommodate the diverse array of international and local cards all businesses with EFTPOS terminals are being advised to check their current programs and upgrade as necessary before 1 June 2011.
To make sure your EFTPOS terminal is ready, visit www.areyouready.co.nz, follow the simple 3 steps and check your EFTPOS terminal will require an upgrade.
Westpac Special Offer on EFTPOS Terminal Leasing
A special deal is currently in place for current and new members who lease EFTPOS terminals from Westpac. For current members, not only will you ‘be ready’ but you will be entitled to receive a Noel Leeming voucher valued at $330 per selected terminal leased from Westpac.
Call Westpac on 0800 177 677 for more details – special conditions apply.
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SKY TV Network just launched the MY SKY HDi decoder into licensed premises!
MY SKY HDi is your own personal digital recorder that puts you in total control of what you watch, when and how. Plan your TV viewing around your opening hours and patrons – not the other way around! FIFA World Cup is a great example of how you can use the MY SKY HDi decoder to record the games which are played over night.
You can advertise to tell your customers to “come to our venue” to watch the FIFA World Cup games that were on over night whether it be for breakfast or during the day for those customers who did not stay up all night and they want to see their favourite team’s game!
Plus if you also subscribe to the HD Access Ticket you can show the games in crystal clear High Definition, (dependant on your television being HD compliant and your cabling is up to standard).
Sign up now and get your first 2 months MY SKY HDi decoder additional subscription FREE! For more information download the MY SKY HDi PDF. Ring us NOW on 0800 759 333 or email: skybusiness@skytv.co.nz.
Hurry as this awesome deal ends on 18 June 2010! Special conditions apply. Additional monthly subscription, Minimum term applies. Installation not included.
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The season of HANZ Branch AGMs for 2010 has already begun and requests for nominations are sought after. We will keep you posted with the latest dates on our website under Industry Training and Events or Regional Updates.
Otherwise you will receive an invitation from your Regional Branch Secretary with details of your Branch AGM. Look forward to seeing you there!
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HANZ are happy to be a supporting association to the Fine Food New Zealand Show (FFNZ) that will be debuting at the ASB Showgrounds in Auckland. This event will be expected to raise the bar fairly high bringing both national and international exhibitors to showcase their exciting and innovative products and services to NZ hospitality businesses.
Coinciding with FFNZ, HANZ have partnered up with HSI presenting the Business for Hospitality Workshops on Monday 14 June so you can receive expert advice and valuable information that is practical and cost-effective.
Fantastic feedback has been received from participants who attended workshops in Christchurch and Dunedin recommending that this is a must attend for all hospitality business operators! Call HSI on 0800 275 4475 and book your seat now.
FREE HANZ Seminars
HANZ will also be running FREE seminars from 1.00pm to 5.00pm on Tuesday 15 June that tackles some challenges faced when running or maintaining your own business. We have a fantastic line up of special guest speakers, who all have rich experiences in their area of expertise and will engage FFNZ participants on useful and insightful information that can be taken away and used in your own business, large or small.
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Go to your regional update and find out about local events, awards and the great advocacy work that has taken place.
The FIFA World Cup 2010 is finally here! The first game kicks off on the 12 June 2010.
After four years of preparation the 32 teams that made it to the finals in South Africa, at long last can get to strut their stuff. SKY Sport brings you every match LIVE and in glorious high definition of the most watch sporting event in the world. The All Whites will be there playing out group F where they will meet Slovakia (15th), Italy (21st) and Paraguay (25th), in the country’s second appearance in the FIFA World Cup Finals, (New Zealand last qualified in 1982).
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Liquor Reality: New Zealand is internationally recognised as one of the few nations finding solutions to excessive alcohol consumption
Myth: New Zealand is doing nothing about excessive drinking.
Click here for more information on the realities of alcohol use in New Zealand.
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To keep yourself up to date, please visit E-line Accommodation, or read previous E-Line issues that you may have missed!
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